IT consulting for Austin small businesses
Straight answers for businesses without an IT department, from choosing software to securing your accounts. Think of it as a part-time tech lead.
Who this is for
You’ve reached the size where technology decisions matter, but not the size where a full-time technology person makes sense. So decisions get made by whoever’s most comfortable with computers, or by the salesperson who called last. We give you someone on your side of the table.
What we help with
Choosing software
We work out what you actually need, compare the realistic options and help you avoid long contracts for features you won’t use. If you’ve been quoted something, we’ll read it with you and tell you what it means in plain English.
Microsoft 365 and Google Workspace
Setup, clean-up, shared files that people can actually find, and proper handling when someone joins or leaves the company.
Security basics
Most small business security problems come from a few fixable gaps. We start with the ones that matter most:
- Multi-factor authentication on email and financial accounts
- A password manager, so nobody shares logins on sticky notes
- Tested backups of the data you can’t lose
- Shutting off access when staff leave
- Teaching your team to spot fake invoices and login pages
AI decisions
Should you pay for that AI add-on? Is it safe to put customer data in that tool? We’ll give you a straight answer, and help you set simple rules with our AI policy template.
Dealing with vendors
When something goes wrong between your phone provider, your software company and your internet service, each will blame the others. We can make the calls and sort it out.
What we don’t do
We’ll be upfront when you need a specialist, such as an accountant, a lawyer, or a security firm for a formal audit or an active breach. We’d rather point you to the right people than guess.
Common questions
Do you have a preferred software vendor?
Our goal is to recommend what fits your business. If we ever have a reason to favor a product, such as an existing relationship, we’ll tell you.
Can we get help just once, without a contract?
Yes. Some clients need one decision made well. Others want a regular check-in. Tell us what you need and we’ll suggest what makes sense.
Let’s talk.
Tell us a little about your business and what’s slowing you down. A real person reads every message.
- hello@optic5.com
- (713) 909-0177
- Austin, Texas